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Buxton Spa
Aromatics

Privacy Policy

1. General Information

 

Company Name
Buxton Spa Aromatics /
The Buxton Spa Company
 

Postal Address
Botanical Conservatory, Water Street,
Buxton Spa, High Peak, Derbyshire,
Peak District. England. SK17 6XN.
 

Contact Name
Neil M Scowcroft
Business Owner / Manager / Parfumeur

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2. Data Collection

 

We may collect the following types of personal data :

 

  • Name
     

  • Contact Information

    • Email

    • Address

    • Phone Number
       

  • Payment Information
     

  • Purchase History
     

  • Preferences and Interests
     

  • Other information provided voluntarily by the customer

 

Data may be collected through :

 

  • Online Forms
     

  • Account Registration
     

  • Order Transactions
     

  • Customer Service Interactions

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3. Purpose of Data Collection

 

Personal data is collected for the following purposes :

 

  • Customer Service and Support
     

  • Order Processing and Fulfilment

     

  • Personalization of User Experience

     

  • Compliance with Legal Obligations

     

  • Marketing Communications (with explicit consent)

 

 

4. Data Storage and Security

 

  • Access to customer data is restricted to authorized personnel only.

     

  • Customer data is stored securely using industry-standard encryption and security measures.

     

  • Data is retained for the duration necessary to fulfil the purposes outlined in this policy or as required by law.

 

 

5. Third-Party Data Sharing

 

  • Customer data is not sold or rented to third parties.
     

  • We may share data with third-party service providers for purposes such as payment processing, shipping, and marketing, with strict confidentiality agreements in place.

 

 

6. Marketing Communications

 

  • Customers may choose to opt-in or opt-out of marketing communications during account registration or at any time.

     

  • Marketing communications may include promotions, newsletters, and other relevant information.

 

 

7. Cookies and Tracking Technologies

 

  • Our website uses cookies and similar technologies to enhance user experience and collect information about browsing behaviour.

     

  • Users can manage cookie preferences through browser settings.

 

 

8. User Rights

 

Customers have the right to :

 

  • Access and review their personal data.
     

  • Request correction of inaccuracies.
     

  • Object to the processing of their data for marketing purposes.
     

  • Request deletion of their data, where applicable.

 

 

9. Data Breach Notification

 

In the event of a data breach that poses a risk to individuals' rights and freedoms, affected parties will be notified in accordance with applicable laws.

 

 

10. Contact Information

 

  • For privacy-related inquiries, requests and assistance, please contact our privacy page.
     

 

  • By using our services, customers acknowledge and agree to the terms outlined in this Privacy Policy by The Buxton Spa Co. / Buxton Spa Aromatics.

 

 

11. Changes to Terms and Conditions

 

  • We reserve the right to update or modify these terms and conditions at any time without prior notice. Please check periodically for changes.

     

  • Changes will be communicated through our website or other appropriate channels.

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