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Buxton Spa

Privacy Policy

1. General Information


Company Name
Buxton Spa Aromatics /
The Buxton Spa Company


Postal Address
Botanical Conservatory, Water Street,
Buxton Spa, High Peak, Derbyshire,
Peak District. England. SK17 6XN.


Contact Name
Neil M Scowcroft
Business Owner / Manager / Parfumeur


2. Data Collection


We may collect the following types of personal data :


  • Name

  • Contact Information

    • Email

    • Address

    • Phone Number

  • Payment Information

  • Purchase History

  • Preferences and Interests

  • Other information provided voluntarily by the customer


Data may be collected through :


  • Online Forms

  • Account Registration

  • Order Transactions

  • Customer Service Interactions

3. Purpose of Data Collection


Personal data is collected for the following purposes :


  • Customer Service and Support

  • Order Processing and Fulfilment


  • Personalization of User Experience


  • Compliance with Legal Obligations


  • Marketing Communications (with explicit consent)



4. Data Storage and Security


  • Access to customer data is restricted to authorized personnel only.


  • Customer data is stored securely using industry-standard encryption and security measures.


  • Data is retained for the duration necessary to fulfil the purposes outlined in this policy or as required by law.



5. Third-Party Data Sharing


  • Customer data is not sold or rented to third parties.

  • We may share data with third-party service providers for purposes such as payment processing, shipping, and marketing, with strict confidentiality agreements in place.



6. Marketing Communications


  • Customers may choose to opt-in or opt-out of marketing communications during account registration or at any time.


  • Marketing communications may include promotions, newsletters, and other relevant information.



7. Cookies and Tracking Technologies


  • Our website uses cookies and similar technologies to enhance user experience and collect information about browsing behaviour.


  • Users can manage cookie preferences through browser settings.



8. User Rights


Customers have the right to :


  • Access and review their personal data.

  • Request correction of inaccuracies.

  • Object to the processing of their data for marketing purposes.

  • Request deletion of their data, where applicable.



9. Data Breach Notification


In the event of a data breach that poses a risk to individuals' rights and freedoms, affected parties will be notified in accordance with applicable laws.



10. Contact Information


  • For privacy-related inquiries, requests and assistance, please contact our privacy page.


  • By using our services, customers acknowledge and agree to the terms outlined in this Privacy Policy by The Buxton Spa Co. / Buxton Spa Aromatics.



11. Changes to Terms and Conditions


  • We reserve the right to update or modify these terms and conditions at any time without prior notice. Please check periodically for changes.


  • Changes will be communicated through our website or other appropriate channels.

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